TENANT HANDBOOK

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  1. Introduction
    1. Welcome
    2. About JBG SMITH
    3. Contacts
  2. Operations & Services
    1. Tenant Service Center
    2. HVAC
    3. Mail Service
    4. Elevators
    5. Energy Management
    6. Recycling
    7. Rent Payment
    8. Storage Space
    9. Telecommunication Providers
    10. Janitorial Service
    11. Service Requests
    12. JBG SMITH Property Services
    13. Fitness Center
    14. Fitness Center v2
    15. Meeting Room
  3. Policies & Procedures
    1. General Rules and Regulations
    2. Insurance
    3. Moving Policy
    4. Smoking Policy
    5. Holiday Decorations
    6. Tenant Alterations
    7. Sublease and Assignment Guide
    8. Forms
  4. Access
    1. Hours and Holidays
    2. Deliveries
    3. Loading Docks
    4. Courier Services & Messengers
    5. Solicitation
    6. Visitor Access
    7. Vendor / Contractor Access
  5. Transportation
    1. Directions & Location Map
    2. Parking Information
    3. Shuttle Service Schedule
    4. Transit
    5. Bike Storage
    6. Car Charging
  6. Security
    1. Overview
    2. Tenant Precautions
    3. Equipment Removal
    4. Theft, Insurance and Incident Reporting
    5. Key & Lock Policy
    6. Lost & Found
    7. Private Alarm Systems
    8. Office Suite Access Control Systems
    9. Special Security Requirements
  7. Emergency Preparedness & Procedures
    1. Fire and Life Safety
    2. Floor Warden Training
    3. Tenant Emergency Plans
    4. Emergency Contact Numbers
    5. Active Shooter
    6. Bomb Threat Emergency
    7. Elevator Malfunction
    8. Fire Emergency
    9. Flooding and Water Emergencies
    10. Medical Emergency
    11. Power Failure Emergency
    12. Severe Weather
    13. Earthquake
    14. Toxic Hazards Emergency
    15. Civil Disturbance
    16. Pandemic Preparedness
  8. Tenant Service Center
  9. Sympark

Key & Lock Policy

Special Keying

All keys for this property are keyed to a Building Master Key System. This key system is necessary so that building staff has access to all areas in the event of any emergency. Additional keys may be obtained through the Property Management office.

 

Cost: $X per key.

 

Lock Outs

In the event a tenant forgets his or her key, or locks themselves out of their office, the Property Management Team must be notified. Access will only be granted once the person who signed the lease or the assigned Tenant Contact person(s) has been reached and approval given.