TENANT HANDBOOK

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  1. Introduction
    1. Welcome
    2. About JBG SMITH
    3. Contacts
  2. Operations & Services
    1. Tenant Service Center
    2. HVAC
    3. Mail Service
    4. Elevators
    5. Energy Management
    6. Recycling
    7. Rent Payment
    8. Storage Space
    9. Telecommunication Providers
    10. Janitorial Service
    11. Service Requests
    12. JBG SMITH Property Services
    13. Fitness Center
    14. Fitness Center v2
    15. Meeting Room
  3. Policies & Procedures
    1. General Rules and Regulations
    2. Insurance
    3. Moving Policy
    4. Smoking Policy
    5. Holiday Decorations
    6. Tenant Alterations
    7. Sublease and Assignment Guide
    8. Forms
  4. Access
    1. Hours and Holidays
    2. Deliveries
    3. Loading Docks
    4. Courier Services & Messengers
    5. Solicitation
    6. Visitor Access
    7. Vendor / Contractor Access
  5. Transportation
    1. Directions & Location Map
    2. Parking Information
    3. Shuttle Service Schedule
    4. Transit
    5. Bike Storage
    6. Car Charging
  6. Security
    1. Overview
    2. Tenant Precautions
    3. Equipment Removal
    4. Theft, Insurance and Incident Reporting
    5. Key & Lock Policy
    6. Lost & Found
    7. Private Alarm Systems
    8. Office Suite Access Control Systems
    9. Special Security Requirements
  7. Emergency Preparedness & Procedures
    1. Fire and Life Safety
    2. Floor Warden Training
    3. Tenant Emergency Plans
    4. Emergency Contact Numbers
    5. Active Shooter
    6. Bomb Threat Emergency
    7. Elevator Malfunction
    8. Fire Emergency
    9. Flooding and Water Emergencies
    10. Medical Emergency
    11. Power Failure Emergency
    12. Severe Weather
    13. Earthquake
    14. Toxic Hazards Emergency
    15. Civil Disturbance
    16. Pandemic Preparedness
  8. Tenant Service Center
  9. Sympark

HVAC

The heating, ventilation and air-conditioning (HVAC) systems in the building are designed to provide your office suite with economical yet comfortable temperatures during normal business hours.  Should you have any problem with temperature levels in your office space, please submit a Service Request through JBG SMITH Connect so the Building Engineers can quickly resolve your problem.

Unusually large amounts of heat-generating office equipment (personal computers, servers, copy machines, etc.) may also affect the efficiency of the HVAC system and may require a supplemental system to achieve a comfortable temperature.

Electric heaters or fans are not permitted. Aside from being in violation of jurisdictional regulations and a fire hazard, they compromise the integrity of the heating, ventilation and air-conditioning (HVAC) system.

 

After Hours HVAC

  • If you require HVAC services after normal business hours, weekends or holidays, please submit a Service Request through JBG SMITH Connect so the equipment can be turned on at the appropriate time.  You will be charged for this service based on the terms of your lease. Please submit your request for after services as soon as you know you need them.
  • If you have questions or need information regarding current after-hours HVAC rates, please contact the Property Management Team.

 

Supplemental HVAC Equipment

  • If you have installed supplemental HVAC equipment in your office suite, it must be sub-metered, so you can be charged for the additional electricity. Please contact your Property Management Team if you have any questions.
  • To keep this equipment working smoothly, we recommend that it be maintained per the manufacturer's recommendations.  Our Engineering Services Department is available to provide factory authorized service on your equipment.  Please contact your Property Management Team to learn more about the engineering services we can provide.